Our award-winning ‘Intelligent Billing’ software enables organisations to streamline operations with agile, sophisticated, automated, and scalable billing solutions – saving time, cost and stress.
But don’t take our word for it! See what our customers have to say…
Mark Davies, MD, Westcoast Cloud
James Thorogood, Head of Software Solutions, XMA
Ian Whitman, Operations Director, Evolve IP
What our customers say about us
“I have the upmost respect for the team at PRD Technologies. They took a complex billing requirement that they had never handled before, and built a completely bespoke system capable of handling all of our requirements. Considering the requirements, they came back to us on time and within budget. They are an absolute pleasure to work with, and they deliver on their promises – and that’s a rarity. We consider them to be very competent and capable.
Intelligent Billing has enabled us to substantially grow our business over the last four years, from £18 million to £80 million pa in billing. We are so confident in the system and its capabilities we are now planning to introduce it to our network on a resale basis. I can’t recommend them highly enough.”
“The team at PRD delivered on every requirement, on time and within budget. No feeling left in the dark, no failed promises.
Everyone at Evolve IP is highly satisfied with the slick functionality of Intelligent Billing, the excellent SaaS billing software that PRD Technologies has implemented for us. They share our philosophy and have similar goals and ethics, always looking to push boundaries with innovations, high levels of automations and integration, giving us a fantastic ROI.
We’re so please with their service that we are no discussing extending Intelligent Billing into Europe, for use with Evolve IP Dutch partners and beyond.”
“PRD Technologies has delivered outstanding service to Network Connect over the past 12 months. In my 30 years in business, it has been rare to find a partner committed to such high standards. We have used 2 other billing companies in the past – the difference with PRD is in the people and the culture.”
“XMA has always been driven by innovation. We are constantly looking for new ways to deliver on our promises and exceed customer expectations with the very latest solutions. Naturally, we look for partners and collaborators who share those values.
Like us, PRD Technologies embrace invention and service excellence. Their proactive and positive approach is grounded in extensive expertise, offering multi-faceted business operations like ours billing solutions that are powerful – yet practical.
Thanks to Intelligent Billing not only have we reduced our billing cycle by over 300 hours per month, but we are also now able to offer our clients a faster and more flexible billing experience that’s integral to our outstanding brand reputation and customer satisfaction.”
“Being a local island company means homes and businesses depend on us for uninterrupted internet access. WightFibre take that responsibility very seriously – but we don’t stop at simply providing some of the world’s fastest broadband.
We want to deliver the best possible customer service to every one of our users on the Isle of Wight. Our ISP billing system needs to be reflective of those exacting high standards, maintaining total confidence in our capabilities.
The innovative and flexible team at PRD has come up with the intuitive solutions to solve the increasingly complex challenges we face as a telecommunications provider. We can’t recommend them enough.”
“Intelligent Billing Pro has been revolutionary for us here at NFON. Processing billing data is so much easier, invoices are issued accurately and on time and we no longer need to get bogged-down in the complexities of billing – PRD Technologies has it all in hand. Intelligent Billing can support all the products and services NFON offers our reseller partners, and PRD regularly review performance to keep pace with NFON’s changing requirements.
That system adaptability – along with how delighted we are with the quality of their service and support – means we are already discussing introducing Intelligent Billing to other regions such as France, Italy and Austria.”
“The quality of product and service I have experienced from start to finish with PRD Technologies is second to none. It’s refreshing to work with proactive people. The PRD team has done a fantastic job managing the onboarding; the transition has been very smooth. Their rapid response, knowledge, skill set, and advice has been instrumental to our success. The PRD team is a joy to work with – thank you very much.”
“Just wanted to say what a wonderful asset both Joel and Bev are to your team, they have been so helpful over the last few months with a rather stressful migrations of 2 billing platforms.
Often it’s just complaints people take the time to send, so I just felt it would be nice to hear what a great job they are doing for Ridgewall.
Compared to other billing suppliers it’s so refreshing.”
“We’ve been working with PRD for some time now. I would say the company has a family feel, but their software is reliable and works very well.
All of my team report how much they like the PRD team – that they bend over backwards to provide support and timely responses. We like being able to speak to a member of the team and get answers right away, rather than disappearing in an anonymous ticketing system.
Whilst we originally bought on price, we stay because of the functionality – the integration, customisation and flexibility are what matters most to us. And that we have such a good working relationship with them.
Intelligent Billing is core to our business – which is all about billing – so getting it right is essential to the success of our business.
I would very enthusiastically recommend PRD.”
“As pioneers in fibre, broadband and other cloud applications for businesses it is crucial for us to provide efficient, accurate and timely billing to our clients.
We needed an effective converged system that could provide a complete fibre, cloud and broadband billing solution. PRD Technologies Intelligent Billing platform has given us just that and more, saving us hours of resource time on complex manual data analysis and entry.
As a growing business we need systems that can rapidly scale with us and easily integrate with our other systems. The whole experience with Intelligent Billing has been seamless and we can’t say enough good things about their fantastic support team.”
“Brilliant, can’t fault you. I will never leave, as long as I am doing telecoms, you will be my billing provider. I really appreciate what you have done for me, here. I don’t know any other company that would help, it’s usually pay or go.
It’s all my own fault, as I should have looked into billing, before signing up with [competitor’s name removed]. I don’t think you understand fully, what a mess you have just pulled me out of. Thank you so much.”
“We’ve been working with the team at Intelligent Billing since 2016 and I have to say they are great. They really do go the extra mile and deliver what needs to be done, and more. They are very quick at responding to requests, and their product knowledge is out of this world.
We are only a small business, but we are still made to feel like a valued customer. Nothing is too much trouble for the team. The product does what it says on the tin – providing accurate, itemised billing for telecoms.
It might not be the most exciting subject, but when it comes to telecoms billing, it’s Intelligent Billing every time for us.”
