“We’ve been working with PRD for some time now. I would say the company has a family feel, but their software is reliable and works very well.
All of my team report how much they like the PRD team – that they bend over backwards to provide support and timely responses. We like being able to speak to a member of the team and get answers right away, rather than disappearing in an anonymous ticketing system.
Whilst we originally bought on price, we stay because of the functionality – the integration, customisation and flexibility are what matters most to us. And that we have such a good working relationship with them.
Intelligent Billing is core to our business – which is all about billing – so getting it right is essential to the success of our business.
I would very enthusiastically recommend PRD.”