Our values

Established in 2006, PRD Technologies Ltd solves billing and data processing challenges for telecoms companies, cloud solution providers, and other sectors.

Our unique ‘Intelligent Billing’ platform, along with our expert technological team enables us to innovate in ways that help businesses work more efficiently – today and tomorrow.


With a can-do attitude, we continually push the boundaries of billing technology, delivering the most powerful and accurate systems for your business.


We continually evolve, so when new opportunities and challenges arise our billing solutions easily adapt, keeping you ahead in an ever-changing landscape.


Customers’ peace of mind is our top priority. Strong relationships are built through shared knowledge and supportive training, fostering long-term success.

Our story

Paradigm Research and Development was originally formed in 1992 to handle high volume data processing for Telecom New Zealand and later for Verizon Wireless in the USA and Dutch telecom KPN.

Following a management buyout, PRD Technologies Ltd was established in 2006, amidst a time of significant change within the telecommunications sector. Industry deregulation was the catalyst for a rapid evolution of the market – one where demands on billing systems software were becoming more and more complex.

Innovators since the very beginning, our expert technological team designed ‘Intelligent Billing’ – a platform with the unique ability to handle high volume secure data processing more efficiently.

The world of telecoms has continued to change at high speed and that forward-thinking, trailblazing spirit remains at the core of our business to this day.

KPN remains a customer today. Our systems processes every landline call in the Netherlands and we help hundreds more telecoms companies – as well as cloud solutions and other service providers – to streamline their operations with scalable billing systems software that saves them time, cost and stress.

Comments from our annual independent customer survey:

“Fabulous service. Based on technical and systems operations, the product does what it’s meant to and is great, but it’s the service from the support staff that makes it for us.”

“The service has been excellent, nothing has been too much. They are responsive even at the beginning of the month when they must be very busy.”

“Simon is a true gentleman and the staff I speak to are phenomenal – a real asset to the company.”

Talk to us about smarter billing systems software solutions for your business.

Meet the Management Team

How we work makes us different…our belief is that a robust product suite is only as good as the support behind it. We are here to deliver maximum return on investment for your business – and that means providing outstanding customer service as well as brilliant products.

Our team of friendly experts will always be here to make sure you get the most out of Intelligent Billing. Not only will we tailor the product to suit the practical needs of your business, we’ll connect with your people and show them how to get maximum benefit and insight from it.

Simon Adams

Managing Director

Caroline Enger

Head of Marketing

Nick Wardle

Senior Developer/IT Project Manager

Beverley Smith

Head of Support & Onboarding

Joel Pritchard

Head of Development

Darren Ford

Senior Software Engineer

Dylan Nash

Senior Developer

Janine Hainey

Marketing Manager

Join Us

Become part of our dynamic growing business, working on the award-winning Intelligent Billing system.