I have the upmost respect for the team at PRD. They took a complex billing requirement that they had never handled before, and built a completely bespoke system capable of handling all of our requirements. Considering the requirements, they came back to us on time and within budget.
They are an absolute pleasure to work with, and they deliver on their promises – and that’s a rarity. We consider them to be very competent and capable.
Intelligent Billing has enabled us to substantially grow our business over the last two years, from £18 million to £50 million pa in billing, knowing we can have confidence in the way we bill, in a way we never did before.
We are so confident in the system and its capabilities we are now planning to introduce it to our network on a resale basis. I can’t recommend them highly enough.
Mark Davies, WestcoastCloud
We’ve been working with PRD for some time now. I would say the company has a family feel, but their software is reliable and works very well.
All of my team report how much they like the PRD team – that they bend over backwards to provide support and timely responses. We like being able to speak to a member of the team and get answers right away, rather than disappearing in an anonymous ticketing system.
Whilst we originally bought on price, we stay because of the functionality – the integration, customisation and flexibility are what matters most to us. And that we have such a good working relationship with them.
Intelligent Billing is core to our business – which is all about billing – so getting it right is essential to the success of our business.
I would very enthusiastically recommend PRD.
Jay Ball, Datakom
Another telecoms company recommended Intelligent Billing to us, when we started to offer telecoms services. And we certainly haven’t been disappointed. They are very commercially minded – always putting the customer first.
The system is great – very intuitive and easy to use. We have yet to explore the more feature rich add ons, but know the system has such fantastic capability that it will easily support us, as we continue to grow. There is no doubt that the platform has enabled us to raise invoices we wouldn’t have been able to do internally, with confidence in the accuracy, and the ease of strong automation. It offers us the flexibility to plan to expand into other revenue streams, knowing the billing platform will deliver. We couldn’t have done that with our inhouse system.
Everybody in PRD is very friendly and helpful. They really go above and beyond. You feel the focus of their attention when you call them – they drop everything to help. We have been really impressed with the whole team.
I have no hesitation in recommending Intelligent Billing.
Patrick Wyly, Square 1 Products
We are always happy to recommend Intelligent Billing to our customers and partners, because we are confident that they will always deliver. They are very personable and flexible in their approach.
Intelligent Billing is the best out there, in our opinion, and their skilled team are great at tailoring it to the needs of the business. It has grown with us, from start up to the business we are today. Since billing is the backbone to any business it’s critical to get it right. Frankly, if you need a billing solution you need these guys.
Ian Whitman, EvolveIP
Brilliant, can’t fault you. I will never leave, as long as I am doing telecoms, you will be my billing provider. I really appreciate what you have done for me, here. I don’t know any other company that would help, it’s usually pay or go.
It’s all my own fault, as I should have looked into billing, before signing up with [competitor’s name removed]. I don’t think you understand fully, what a mess you have just pulled me out of. Thank you so much.
Director, CTR Services Ltd
We’ve been working with the team at Intelligent Billing since 2016 and I have to say they are great. They really do go the extra mile and deliver what needs to be done, and more. They are very quick at responding to requests, and their product knowledge is out of this world.
We are only a small business, but we are still made to feel like a valued customer. Nothing is too much trouble for the team. The product does what it says on the tin – providing accurate, itemised billing for telecoms.
It might not be the most exciting subject, but when it comes to telecoms billing, it’s Intelligent Billing every time for us.
Sarah Edwards, Capital Networks