Intelligent automated billing to solve your challenges

Established in 2006, we have gained deep insights into billing challenges faced by Channel businesses. Our multi-award-winning Intelligent Billing platform addresses the challenges enabling you to navigate the competitive landscape with ease and focus on growth.

Take a look at our top 10 benefits & features to see what it can do for your organisation.

#1
Integration

Thanks to our API library, Intelligent Billing can communicate and transfer data between all your business critical applications in real-time.

Having all your data in one place gives you a true 360-degree view of your billing process helping you boost business performance and find deeper insights to improve efficiency.

Interested in how integration could impact your operation?

Discover how our integrations revolutionised ConnectWise’s billing process, automating data processing, eliminating errors and improving cash flow.

Intelligent Billing integrates with nearly every platform, including:

Marketplace

Including Westcoast, Cloud Marketplace, ALSO Marketplace, TDiSynnex / StreamOne, BroadSoft.

Accounting and DD collection systems

All mainstream systems.

CRMs

Including Oracle NetSuite, Microsoft Dynamics, Microsoft Power BI and ConnectWise Manage, via ConnectWise REST API.

Adobe Subscription Processing

Automated collection and processing for daily Adobe subscriptions.

Intelligent Billing REST API

Our inbuilt API enables you to create your own integrations between any aspect of Intelligent Billing and your other applications.

And for any new apps we will create an API to ensure a seamless data sharing experience.

#2
Flexible billing

Billing is complex and tricky without the right platform.

Intelligent Billing streamlines your billing processes by automating the collection, processing and invoicing of diverse data, products and services.

With Intelligent Billing you can easily handle:

Consumption

Usage rating

Subscriptions

Application of mass pricing updates

Multi-hierarchical billing

Site billing

Multiple rate schemes – bill different rates

Want to know more?

Take a look at how we helped WightFibre, a network operator on the Isle of Wight accurately bills its broadband, telephony and TV packages to both business and residential customers.

#3
Intelligent Analytics

& reporting

Data rich but insight poor?

Intelligent Billing helps you make the most of your billing data by providing strategic insight – whether that is around revenue assurance, management and financial data, customer or product performance or market share reports.

We offer both standard and bespoke reports, combining data from multiple sources.

What you can expect:

Feature-rich dashboards

Management and financial reporting

Revenue assurance reporting

Bespoke reporting

Bespoke BI reporting

Billing and fraud alerts

Audit trails

#4
International billing

Whether you’re already operating internationally or moving into new markets is part of your business strategy, Intelligent Billing takes the pain out of billing with its multi-currency, multi-lingual and local tax compliance capabilities, including USA and Canada).

Our expert platform also helps you with:

Tax compliance / SureTax

Language barriers

Currency conversion

Different airtime billing for different time zones

Regional legislation compliance

#5
Automation

Intelligent Billing takes your billing to the next level, leveraging automation to maximise accuracy and efficiency.

With automation, you minimise errors, reduce debtor days and increase cashflows, by bringing forward your billing.

What our automated platform does:

Export to accounting, CRM and banking systems

Processing, rating and billing any carriers’ data files

Automatic collection of data

Daily or near real-time file collection and processing

Near unlimited scalability

Our automation capabilities helped print provider PAE Business revolutionise its billing processes, reducing manual processes and key staff dependencies, and automated processing enabled TalkiTelecom to increase their billing tenfold.

Curious about the impact automation could have on your workflows?

#6
Microsoft Licenses and any Subscription billing

Microsoft’s redesigned Cloud Solution Provider (CSP) program and New Commerce Experience (NCE) led to major changes in how Microsoft 365 licences were bought and billed.

This presented new challenges for CSPs – such as the time-consuming management of the new subscription processes and the complexity of managing diverse licence renewals – all of which we’ve removed by updating Intelligent Billing’s product, pricing, billing and subscription management.

Features include:

Option for NCE subscriptions to be cancelled with 7 days’ notice – with pro rata charges

Full automation of NCE and NCE legacy charges

Automation of collection and processing of data for VARs and resellers

Extraction of Adobe services data

See how we helped Westcoast Cloud get the most out of the NCE opportunities.

#7
Converged billing

Intelligent Billing supports multi-sectors and a wide range of billing models all through a single platform, replacing multiple legacy systems to streamline processes and cost.

Features include:

Separate billing for companies, divisions, bill groups

Data can be converged for multiple sectors from multiple sources

Generate one easy to understand invoice, or make it as complex as required

Single or multiple user access – with audit logs

Our bureau billing functionality gave NFON a significant competitive edge when it deployed Intelligent Billing across a business that spans 15 countries.

Want to know the specifics?

#8
VAR / reseller billing

Traditionally MSPs rely on manual collection, processing and analysis of a massive amount of data before billing can even begin.

With Intelligent Billing, processing is automated, making quick work of complex data, freeing up significant resource and eliminating errors.

What are the benefits?

VARs can easily bill end customers

Manual data analysis and processing reduced by up to 95%

Staff hours can be redeployed to focus on other areas of the business

Fewer errors in data entry and billing

Sharper insights thanks to insightful reporting

See how Intelligent Billing’s automated billing capabilities continues to optimise Westcoast Cloud’s billing process by clicking the link below.

#9
User portal

Intelligent Billing’s user-friendly portal gives you complete control. The platform can be tailored to your specific needs and user requirements. Granting different levels of access as needed, as well as branded end-user portal and fully hosted web-based options.
Portal functionality includes:

Add / amend rates

Create call bundles and packages, billing group or individual invoices

Remove call files

Rerate calls

And more…

We’ll make sure your Intelligent Billing platform is intuitive for your teams needs ensuring a seamless experience that boosts brand credibility.

#10
Onboarding and support

Working with us, you don’t just get our Intelligent Billing platform, you also receive the support of a team of billing experts.

From highly qualified developers to seasoned customer service teams, as well as our Senior Leadership Team, we will all help build upon your growth strategy to maximise the profitability of your billing.

What sets us apart?

Rapid onboarding – taking just days to migrate your billing

Support tickets acknowledged instantly

92% of tickets resolved within 2 hours

All ticketing managed by experienced billing analysts

Complex issues immediately escalated to developers

Regular updates and periodic strategy meetings

We’ve won multiple awards by building 20 years of extensive expertise into Intelligent Billing, producing a platform that can manage large volumes of data, integrate with your existing systems and transforming your entire billing system.

Our Awards

Our Client's Success

Mark Davis

Substantial Growth

"The team at PRD Technologies never fail to deliver innovative solutions,...
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Mark Davis
Managing Director, Westcoast Cloud

Substantial Growth

"The team at PRD Technologies never fail to deliver innovative solutions, and yet again they have developed a range of functionality and system enhancements to our Intelligent Billing software in response to the billing complexities and challenges created by the new Microsoft NCE licensing model. They did this swiftly, safeguarding our retention of business in this area and empowering us to take advantage of the new opportunities created by the guaranteed revenue of annual Microsoft NCE subscriptions. The sophisticated automations and intuitive business intelligence of their software has been instrumental in our growth. Since July 2021 our billing through the Intelligent Billing Enterprise platform has increased from £80 million to £126 million per annum."
Mark Davis
Mark Davis
Managing Director, Westcoast Cloud
Jamie Hughes

Endless Benefits

"Intelligent Billing has endless benefits when it comes to new Business ...
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Jamie Hughes
Sales Director, Evolve IP

Endless Benefits

"Intelligent Billing has endless benefits when it comes to new Business Analytics, with intuitive beneficial real-time data-insights needed for our business, including bespoke reporting."
Jamie Hughes
Jamie Hughes
Sales Director, Evolve IP
Phil Madders

Transformed Billing

"This was a step change for us moving from manual billing ...
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Phil Madders
Director, PAE Business

Transformed Billing

"This was a step change for us moving from manual billing to a completely automated system. PRD worked closely with us from the very beginning, giving us absolute confidence in the final platform. The team has transformed the way we bill our customers, saving us significant time and money, and ensuring accuracy across the process. We would definitely recommend PRD to other managed service providers looking to streamline their operations."
Phil Madders
Phil Madders
Director, PAE Business
James Thorogood

Reduced Billing Cycle

"XMA has always been driven by innovation. We are constantly...
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James Thorogood
CSP Business Manager, XMA

Reduced Billing Cycle

"XMA has always been driven by innovation. We are constantly looking for new ways to deliver on our promises and exceed customer expectations with the very latest solutions. Naturally, we look for partners and collaborators who share those values. Like us, PRD Technologies embrace invention and service excellence. Their proactive and positive approach is grounded in extensive expertise, offering muti-faceted business operations like ours billing solutions that are powerful–yet practical. Thanks to Intelligent Billing not only have we reduced our billing cycle by over 300 hours per month, but we are also now able to offer our clients a faster and more flexible billing experience that’s integral to our outstanding brand reputation and customer satisfaction."
James Thorogood
James Thorogood
CSP Business Manager, XMA
Mark Maden

Outstanding Service

"PRD Technologies has delivered outstanding service to Network Connect over the ...
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Mark Maden
Managing Director, Network Connect Ltd

Outstanding Service

"PRD Technologies has delivered outstanding service to Network Connect over the past 12 months. In my 30 years in business, it has been rare to find a partner committed to such high standards. We have used 2 other billing companies in the past - the difference with PRD is in the people and the culture."
Mark Maden
Mark Maden
Managing Director, Network Connect Ltd
Marie Ellis

Flexible Billing

"Intelligent Billing Pro has been revolutionary for us here at NFON....
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Marie Ellis
Business Operations Manager, NFON

Flexible Billing

"Intelligent Billing Pro has been revolutionary for us here at NFON. Processing billing data is so much easier, invoices are issued accurately and on time and we no longer need to get bogged-down in the complexities of billing – PRD Technologies has it all in hand. Intelligent Billing can support all the products and services NFON offers our reseller partners, and PRD regularly review performance to keep pace with NFON’s changing requirements. That system adaptability – along with how delighted we are with the quality of their service and support – means we are already discussing introducing Intelligent Billing to other regions such France, Italy and Austria."
Marie Ellis
Marie Ellis
Business Operations Manager, NFON
Jason Halls

Flexible Approach

"PRD Technologies came highly recommended to Talk Telecom by a trusted partner...
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Jason Halls
Managing Director, Talk Telecom

Flexible Approach

"PRD Technologies came highly recommended to Talk Telecom by a trusted partner. We selected PRD and their Intelligent Billing solution over one of their key competitors thanks to their flexible approach, can-do attitude, and innovative problem-solving skills.  They more than meet our need for an integrated bureau billing solution that can accommodate multiple telecoms vendors and carriers in a streamlined and cost-effective way. We’ve stayed loyal to them over the years as we’ve grown and will continue to do so, due to their exceptional customer support and commercial viability."
Jason Halls
Jason Halls
Managing Director, Talk Telecom
Nathan Swallow

Intuitive Solutions

"Being a local Island company means homes and businesses depend on us...
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Nathan Swallow
Head of Network Operations, WightFibre

Intuitive Solutions

"Being a local Island company means homes and businesses depend on us for uninterrupted internet access. We take that responsibility very seriously – but we don’t stop at simply providing some of the world’s fastest broadband. We want to deliver the best possible customer service to every one of our users on the Isle of Wight. Our ISP billing system needs to be reflective of those exacting high standards, maintaining total confidence in our capabilities. The innovative and flexible team at PRD has come up with intuitive solutions to solve the increasingly complex challenges we face as a fibre broadband provider. We can’t recommend them enough."
Nathan Swallow
Nathan Swallow
Head of Network Operations, WightFibre
Kyle Mansell
"Intelligent Billing was recommended to us by Microsoft and our partner Westcoast Cloud - based...
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Kyle Mansell
IT and Solutions Director, Chillblast
"Intelligent Billing was recommended to us by Microsoft and our partner Westcoast Cloud - based on its reputation, extensive capabilities and automations, exactly what we were after in our move to streamline our CSP billing process. We are very impressed by the PRD team – not just their level of commitment to getting the job done within some very tight deadlines, but in ensuring that they developed and delivered the best possible solution for us that would automate our billing, making it more accurate, eliminating the possibility of human error, and really transforming the service to our customers and partners.”
Kyle Mansell
Kyle Mansell
IT and Solutions Director, Chillblast
Ian Whitman
“The team at PRD delivered on every requirement, on time and within budget....
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Ian Whitman
Operations Director, Evolve IP
“The team at PRD delivered on every requirement, on time and within budget. No feeling left in the dark, no failed promises. Everyone at Evolve IP is highly satisfiedwith the slick functionality of Intelligent Billing, the excellent SaaS billing software that PRD Technologies has implemented for us. They share our philosophy andhave similar goals and ethics, always looking to push boundaries with innovations, high levels of automations and integration, giving us a fantastic ROI. We’re so pleased with their service that we are now discussing extending Intelligent Billing into Europe, for use with Evolve IP Dutch partners and beyond.”
Ian Whitman
Ian Whitman
Operations Director, Evolve IP
Ole Karlsen
“All the times we needed support we received it quickly and with good result.”
Ole Karlsen
Product Owner, KPN
“All the times we needed support we received it quickly and with good result.”
Ole Karlsen
Ole Karlsen
Product Owner, KPN
Jason Halls
“PRD Technologies came highly recommended to Talk Telecom by a trusted partner. We selected...
Read More
Jason Halls
Managing Director, Talk Telecom
“PRD Technologies came highly recommended to Talk Telecom by a trusted partner. We selected PRD and their Intelligent Billing solution over one of their keycompetitors thanks to their flexible approach, can-do attitude, and innovative problem-solving skills. They more than meet our need for an integrated bureaubilling solution that can accommodate multiple telecoms vendors and carriers in a streamlined and cost-effective way. We’ve stayed loyal to them over the years as we’ve grown and will continue to do so, due to their exceptional customer support and commercial viability.”
Jason Halls
Jason Halls
Managing Director, Talk Telecom
Marcus Hurley
“We have used PRD for our billing system for many years and they never fail...
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Marcus Hurley
Director, IAP UK
“We have used PRD for our billing system for many years and they never fail to provide us with both a product that meets our needs and also excellent customerservice. Whether we require technical assistance, day to day admin assistance or strategic advice regarding systems integration the result is always the same –speedy resolution of the problem.”
Marcus Hurley
Marcus Hurley
Director, IAP UK
Gemma Wild
“The quality of product and service I have experienced from start to finish with PRD...
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Gemma Wild
Administrator, Network Connect Ltd
“The quality of product and service I have experienced from start to finish with PRD Technologies is second to none. It’s refreshing to work with proactive people.The PRD team has done a fantastic job managing the onboarding; the transition has been very smooth. Their rapid response, knowledge, skill set, and advice hasbeen instrumental to our success. The PRD team is a joy to work with – thank you very much.”
Gemma Wild
Gemma Wild
Administrator, Network Connect Ltd
Marvin Tiu
“I recently had the pleasure of working with PRD Technologies and I must say,...
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Marvin Tiu
Technical Sales Executive, Elisha Telecom
“I recently had the pleasure of working with PRD Technologies and I must say, I was thoroughly impressed with their exceptional service. From the moment Ireached out to them, they were prompt, professional, and courteous. They listened to my needs and provided me with a tailored solution that exceeded myexpectations. Their team was knowledgeable, friendly, and always available to answer any questions I had. I was particularly impressed with their attention to detailand their willingness to go above and beyond to ensure my satisfaction. I highly recommend PRD Technologies to anyone looking for top-notch service and support.”
Marvin Tiu
Marvin Tiu
Technical Sales Executive, Elisha Telecom
Karen Patterson
“Always so friendly and helpful whenever we needed help or advice. An excellent company...
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Karen Patterson
Manager, Orbiss Ltd
“Always so friendly and helpful whenever we needed help or advice. An excellent company to deal with.”
Karen Patterson
Karen Patterson
Manager, Orbiss Ltd
Chris Sharpe
“I have used your service for approx. 8 years and have to say from...
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Chris Sharpe
Director of the Ship!, TICC Solutions Ltd
“I have used your service for approx. 8 years and have to say from the initial contact with your company to the moment I write this paragraph, your product andmore importantly the staff you employ are amazing. The members of your team I still deal with 8 years on and are very quick to answer my queries. Which is alwayssomething that I forget how to do or doing wrong. Keep up to good work”
Chris Sharpe
Chris Sharpe
Director of the Ship!, TICC Solutions Ltd
Linda Butler
“I find the system easy to use, and you always respond very quickly to...
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Linda Butler
IT Scheduler, Fidget Ltd
“I find the system easy to use, and you always respond very quickly to any issues/requests raised.”
Linda Butler
Linda Butler
IT Scheduler, Fidget Ltd
To see the benefits of Intelligent Billing’s automated workflows and how it can streamline your billing processes, book a demo and we can discuss your particular requirements.

Some of our Partners

Solutions for all of your billing challenges

Upgrade to a compliant, independent billing platform today!

Awards

Winner of Software Vendor of the Year CRN Channel Awards 2022, 2023 & 2024

Winner of Billing Platform Vendor 2023 & 2024 Services to the Channel Award 2023 – Comms Business Awards

Winner of Software Product of the Year Print IT Awards 2024

Winner of Software Product of the Year Technology Reseller Awards 2022

About Us

Intelligent Billing is the multi-award winning range of software from PRD Technologies Ltd, delivering innovative billing solutions.

Business Info

Belvedere House, Basing View, Basingstoke RG21 4HG

01256 806 832

[email protected]

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