Smart billing solutions
for smart providers

Intelligent Billing offers broadband providers a powerful solution to streamline their fibre broadband billing processes by automating complex data handling, ensuring accurate revenue collection and enhancing customer satisfaction.

Intelligent Billing enables ISPs to adapt swiftly to the evolving high-speed internet demand, scale efficiently and connect various aspects of their operations seamlessly, resulting in faster, smarter, and more reliable billing that supports business growth and customer loyalty.

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Features and benefits

Standard features and benefits of our Intelligent Billing platforms include:

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Packages and bundles

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Description and rate overrides

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Multiple rate schemes

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Site-billing – parent/child relationships

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Pro-rata billing

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Ad-hoc, one off incidental charges

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CRM scratch pad

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Multiple CDR suppliers with near real time CDR collection and reporting

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Revenue assurance – ensuring no revenue is lost

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Management reporting– profit and loss at customer and product levels, plus heat maps

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Agents and commission reporting

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Voice products and services

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Selection of default invoice styles

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Marketing messages

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Solving Fibre Broadband billing challenges

After listening to ISP needs, our team developed a powerful billing solution to tackle key broadband billing pain points.

Key challenges we address:

Manual inefficiencies

Automates complex billing to eliminate errors and save time.

Third-party integration

Seamlessly connects with operating systems for real-time data sync and accurate billing.

Mass pricing updates

Easily apply pricing changes across large customer bases without manual effort.

Scalability

Designed to grow with you, handling high transaction volumes as your customer base expands.

Advanced rating

Precisely measures and bills varied data usage types, supporting complex scenarios and evolving services.

Future-ready

Adapts to new technologies, regulations, and customer expectations with ongoing agility.

Built to meet high service standards, our ISP billing platform ensures accurate, reliable, and scalable operations that maintain customer trust.

Core features of Intelligent Billing for Fibre Broadband providers:

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Compatible with all bank collections

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End-customer portal with analytics

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Multi-rate schemes, bundles, and pro-rata billing

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One-off and ad-hoc charges

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Real-time CDR support from multiple suppliers

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CRM scratch pad and accounting system integrations

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Revenue assurance and business dashboards

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Management reporting, heat maps, and commission tracking

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Voice product support and invoice customisation

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Marketing messages and agent tools

“Being a local Island company means homes and businesses depend on us for uninterrupted internet access. We take that responsibility very seriously – but we don’t stop at simply providing some of the world’s fastest broadband.

We want to deliver the best possible customer service to every one of our users on the Isle of Wight. Our ISP billing system needs to be reflective of those exacting high standards, maintaining total confidence in our capabilities. The innovative and flexible team at PRD has come up with intuitive solutions to solve the increasingly complex challenges we face as a fibre broadband provider.

We can’t recommend them enough.”

Nathan Swallow, Head of Network Operations, WightFibre

View Case Study

Benefits for Fibre Broadband providers

Benefits of Intelligent Billing for Fibre Broadband providers:

Highly automated

Automates billing cycles, invoicing, and payments with minimal manual input, saving time and reducing errors.

Flexible architecture

Choose full end-to-end billing or a rating engine to integrate with existing invoice systems.

Seamless integration

Works with third-party tools like MS Dynamics, Power Automate, ConnectWise, and popular CRMs.

Streamlined billing

Processes and pushes data to internal systems for direct debit and reconciliation.

Efficient pricing management

Apply mass pricing updates and create dynamic discounts and promotions.

Scalable and reliable

Handles growing customer bases and high transaction volumes without disruption.

Future-proof

Supports usage-based, subscription, and bundled pricing with configurable setup.

Advanced rating

Supports a wide range of rating and non-rating scenarios.

Insightful reporting

Provides data for revenue optimisation, usage alerts, and credit control.

Fibre Broadband billing software highlights:

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Create custom bundles and packages

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Multi-frequency, multilingual, and multi-currency billing

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Multi-hierarchy and multi-company support from one portal

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Bespoke invoices and reporting

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Alerts for billing and dunning processes

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White-labelling (BoBo), audit trails, and flexible user access

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Discounts, rebilling, and more

Want to know more?

Learn how Intelligent Billing integrates with your sales and CRM systems to streamline account setup, payments, and receivables while maximising ROI.

Download brochure

Which Intelligent Billing platform is right for your business?

We can tailor a scalable solution to meet all of your current and future billing needs.

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Intelligent Billing

Essential

Near out of the box, ideal for start-ups and core resellers, with feature-rich functionality including Intelligent Analytics and integrations.

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Intelligent Billing

Advanced

Leverage portal automations and auto-collection from any data source and multi-access with different user levels to optimise your team.

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Intelligent Billing

PRO/Enterprise

An enterprise-level solution with near-unlimited potential and scalability, customised to your exact requirements.

Download the full brochure today

Learn which suite of Intelligent Billing is right for you and how our feature-rich platform is
highly scalable, with the ability to flex and grow with your business from
start-ups to enterprise level requirements.

Download brochure

API integrations

API integrations to/from a wide variety of third-party systems, enabling you to pick the ‘best-of-breed’ platforms for each of your specific business needs:

Integrations – to/from any system
CRM – integrate with your CRM database
Accounting – integration with all leading accounting systems
DD platforms
Marketplace

To see the benefits of Intelligent Billing’s automated workflows and how it can streamline your billing processes, book a demo and we can discuss your particular requirements.

Book a Demo