managed services

Flexible MSP billing solutions:
usage and recurring billing made simple

If you are an MSP or VAR, you’ll agree that managing vast amounts of data and service agreements from multiple sources requires a robust billing system capable of real-time data collection, storage, and analysis

  • Do you spend 3-4 days per month, or more, on manual billing?
  • Are you working with multiple spreadsheets to calculate the data to input into ConnectWise, Xero, Sage, and other third-party accounting systems?
    • Do you struggle with the challenges of NCE billing?
    • Has processing substantial volumes of Microsoft Azure and other data become a laborious and time-consuming monthly task?
    • Hindered by lack of integration between your systems?

    If so, we can transform your billing experience, and we have the industry awards and case studies to prove it!

    Our Awards

    Which Intelligent Billing platform is right for your business?

    We can tailor a scalable solution to meet all of your current and future billing needs.
    Intelligent Billing

    Essential

    Near out of the box, ideal for start-ups and core resellers, with feature-rich functionality including Intelligent Analytics and integrations.

    Intelligent Billing

    Advanced

    Leverage portal automations and auto-collection from any data source and multi-access with different user levels to optimise your team.
    Intelligent Billing

    PRO/Enterprise

    An enterprise-level solution with near-unlimited potential and scalability, customised to your exact requirements.

    Switching to Intelligent Billing saved one Microsoft Azure MSP 300 hours a month!
    We could do the same for your Cloud platform usage billing.

    Streamline data processing

    Streamline data processing and billing across multiple providers:
    Our billing solutions will support your collaboration with a diverse a range of providers, including:

    Ingram

    Westcoast Cloud

    Tech Data

    Exertis

    Proofpoint

    Sentinel 1

    Bytes

    Key products that can be invoiced through the Intelligent Billing solution include:

    Azure

    NCE

    MS licenses

    Adobe

    AWS

    Mimecast products

    Barracuda products

    Benefits of PRD’s Intelligent Billing solution for MSPs

    Let us tailor our sophisticated automated billing software solution to meet your individual MSP needs, so your business can experience a host of benefits.

    Accurate and faster billing

    Intelligent Billing eliminates the need for manual intervention, resulting in speedier processing, saving time and resource.

    Streamlined workflows

    No duplication of data entry because Intelligent Billing automatically populates data from your third-party and provisioning systems.

    Improved cashflow and increased revenue

    Quicker billing cycles result in a significant reduction in debtor days.

    More detailed billing

    Provides end users with granular detail, enhancing customer satisfaction.

    Multiple invoice style options

    Including custom style invoices to match end users’ exact requirements.

    API automations

    Intelligent Billing integrates directly with Cloud Marketplace, Microsoft Partner Centre, CRMs, accounting and DD collection systems, GoCardless, and many other third-party systems.

    Bespoke management reporting and strategic insights

    Plus it integrates into Power BI.

    Seamless scalability

    As your customer base expands, Intelligent Billing can rapidly scale in line with increased volumes of transactions.

    Security

    ISO 27001 certification reflects our robust data security procedures and processes, reassuring you that your valuable data is safe and secure.

    “XMA has always been driven by innovation. We are constantly looking for new ways to deliver on our promises and exceed customer expectations with the very latest solutions. Naturally, we look for partners and collaborators who share those values. Like us, PRD Technologies embrace invention and service excellence. Their proactive and positive approach is grounded in extensive expertise, offering muti-faceted business operations like ours, billing solutions that are powerful –yet practical. Thanks to Intelligent Billing not only have we reduced our billing cycle by over 300 hours per month, but we are also now able to offer our clients a faster and more flexible billing experience that’s integral to our outstanding brand reputation and customer satisfaction.”

    James Thorogood, CSP Business Manager, XMA

    Cloud billing solutions for CSPs: data processing and billing for cloud services

    If you sell cloud-based products you’ll have encountered the challenges of cloud billing for services such as:

    Microsoft Azure

    Platforms as a Service (PaaS)

    Device as a Service (DaaS)

    Infrastructure as a Service (IaaS)

    Software as a Service (SaaS)

    Anything else as a Service (XaaS)

    Our Intelligent Billing suite is a multi-award winning, end-to-end solution that enhances accuracy and profitability for cloud providers.

    Standard features and benefits include:

    • Variable consumption billing for cloud services
    • Converged Telecoms and CSP billing
    • Automatic data collection
    • Integration with direct debit banking, accounting and CRM software
    • Multiple pricing rules and tariffs
    • Microsoft NCE support
    • Recurring billing and subscription management
    • Dashboard and management information
    • Onboarding and migration
    • End customer portal
    • Help desk support
    • Default and custom invoice styles

    Flexible MSP/CSP Usage Billing
    Ready to optimise your billing workflows, enhance financial management, and elevate your service offering to clients?

    API integrations

    API integrations to/from a wide variety of third-party systems, enabling you to pick the ‘best-of-breed’ platforms for each of your specific business needs:

    • Integrations – to/from any system
    • CRM – integrate with your CRM database
    • Accounting – integration with all leading accounting systems
    • DD platforms
    • Marketplace

    .

    Our Client's Success

    Mark Davis

    Substantial Growth

    "The team at PRD Technologies never fail to deliver innovative solutions,...
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    Mark Davis
    Managing Director, Westcoast Cloud

    Substantial Growth

    "The team at PRD Technologies never fail to deliver innovative solutions, and yet again they have developed a range of functionality and system enhancements to our Intelligent Billing software in response to the billing complexities and challenges created by the new Microsoft NCE licensing model. They did this swiftly, safeguarding our retention of business in this area and empowering us to take advantage of the new opportunities created by the guaranteed revenue of annual Microsoft NCE subscriptions. The sophisticated automations and intuitive business intelligence of their software has been instrumental in our growth. Since July 2021 our billing through the Intelligent Billing Enterprise platform has increased from £80 million to £126 million per annum."
    Mark Davis
    Mark Davis
    Managing Director, Westcoast Cloud
    Jamie Hughes

    Endless Benefits

    "Intelligent Billing has endless benefits when it comes to new Business ...
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    Jamie Hughes
    Sales Director, Evolve IP

    Endless Benefits

    "Intelligent Billing has endless benefits when it comes to new Business Analytics, with intuitive beneficial real-time data-insights needed for our business, including bespoke reporting."
    Jamie Hughes
    Jamie Hughes
    Sales Director, Evolve IP
    Phil Madders

    Transformed Billing

    "This was a step change for us moving from manual billing ...
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    Phil Madders
    Director, PAE Business

    Transformed Billing

    "This was a step change for us moving from manual billing to a completely automated system. PRD worked closely with us from the very beginning, giving us absolute confidence in the final platform. The team has transformed the way we bill our customers, saving us significant time and money, and ensuring accuracy across the process. We would definitely recommend PRD to other managed service providers looking to streamline their operations."
    Phil Madders
    Phil Madders
    Director, PAE Business
    James Thorogood

    Reduced Billing Cycle

    "XMA has always been driven by innovation. We are constantly...
    Read More
    James Thorogood
    CSP Business Manager, XMA

    Reduced Billing Cycle

    "XMA has always been driven by innovation. We are constantly looking for new ways to deliver on our promises and exceed customer expectations with the very latest solutions. Naturally, we look for partners and collaborators who share those values. Like us, PRD Technologies embrace invention and service excellence. Their proactive and positive approach is grounded in extensive expertise, offering muti-faceted business operations like ours billing solutions that are powerful–yet practical. Thanks to Intelligent Billing not only have we reduced our billing cycle by over 300 hours per month, but we are also now able to offer our clients a faster and more flexible billing experience that’s integral to our outstanding brand reputation and customer satisfaction."
    James Thorogood
    James Thorogood
    CSP Business Manager, XMA
    Mark Maden

    Outstanding Service

    "PRD Technologies has delivered outstanding service to Network Connect over the ...
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    Mark Maden
    Managing Director, Network Connect Ltd

    Outstanding Service

    "PRD Technologies has delivered outstanding service to Network Connect over the past 12 months. In my 30 years in business, it has been rare to find a partner committed to such high standards. We have used 2 other billing companies in the past - the difference with PRD is in the people and the culture."
    Mark Maden
    Mark Maden
    Managing Director, Network Connect Ltd
    Marie Ellis

    Flexible Billing

    "Intelligent Billing Pro has been revolutionary for us here at NFON....
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    Marie Ellis
    Business Operations Manager, NFON

    Flexible Billing

    "Intelligent Billing Pro has been revolutionary for us here at NFON. Processing billing data is so much easier, invoices are issued accurately and on time and we no longer need to get bogged-down in the complexities of billing – PRD Technologies has it all in hand. Intelligent Billing can support all the products and services NFON offers our reseller partners, and PRD regularly review performance to keep pace with NFON’s changing requirements. That system adaptability – along with how delighted we are with the quality of their service and support – means we are already discussing introducing Intelligent Billing to other regions such France, Italy and Austria."
    Marie Ellis
    Marie Ellis
    Business Operations Manager, NFON
    Jason Halls

    Flexible Approach

    "PRD Technologies came highly recommended to Talk Telecom by a trusted partner...
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    Jason Halls
    Managing Director, Talk Telecom

    Flexible Approach

    "PRD Technologies came highly recommended to Talk Telecom by a trusted partner. We selected PRD and their Intelligent Billing solution over one of their key competitors thanks to their flexible approach, can-do attitude, and innovative problem-solving skills.  They more than meet our need for an integrated bureau billing solution that can accommodate multiple telecoms vendors and carriers in a streamlined and cost-effective way. We’ve stayed loyal to them over the years as we’ve grown and will continue to do so, due to their exceptional customer support and commercial viability."
    Jason Halls
    Jason Halls
    Managing Director, Talk Telecom
    Nathan Swallow

    Intuitive Solutions

    "Being a local Island company means homes and businesses depend on us...
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    Nathan Swallow
    Head of Network Operations, WightFibre

    Intuitive Solutions

    "Being a local Island company means homes and businesses depend on us for uninterrupted internet access. We take that responsibility very seriously – but we don’t stop at simply providing some of the world’s fastest broadband. We want to deliver the best possible customer service to every one of our users on the Isle of Wight. Our ISP billing system needs to be reflective of those exacting high standards, maintaining total confidence in our capabilities. The innovative and flexible team at PRD has come up with intuitive solutions to solve the increasingly complex challenges we face as a fibre broadband provider. We can’t recommend them enough."
    Nathan Swallow
    Nathan Swallow
    Head of Network Operations, WightFibre
    Kyle Mansell
    "Intelligent Billing was recommended to us by Microsoft and our partner Westcoast Cloud - based...
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    Kyle Mansell
    IT and Solutions Director, Chillblast
    "Intelligent Billing was recommended to us by Microsoft and our partner Westcoast Cloud - based on its reputation, extensive capabilities and automations, exactly what we were after in our move to streamline our CSP billing process. We are very impressed by the PRD team – not just their level of commitment to getting the job done within some very tight deadlines, but in ensuring that they developed and delivered the best possible solution for us that would automate our billing, making it more accurate, eliminating the possibility of human error, and really transforming the service to our customers and partners.”
    Kyle Mansell
    Kyle Mansell
    IT and Solutions Director, Chillblast
    Ian Whitman
    “The team at PRD delivered on every requirement, on time and within budget....
    Read More
    Ian Whitman
    Operations Director, Evolve IP
    “The team at PRD delivered on every requirement, on time and within budget. No feeling left in the dark, no failed promises. Everyone at Evolve IP is highly satisfiedwith the slick functionality of Intelligent Billing, the excellent SaaS billing software that PRD Technologies has implemented for us. They share our philosophy andhave similar goals and ethics, always looking to push boundaries with innovations, high levels of automations and integration, giving us a fantastic ROI. We’re so pleased with their service that we are now discussing extending Intelligent Billing into Europe, for use with Evolve IP Dutch partners and beyond.”
    Ian Whitman
    Ian Whitman
    Operations Director, Evolve IP
    Ole Karlsen
    “All the times we needed support we received it quickly and with good result.”
    Ole Karlsen
    Product Owner, KPN
    “All the times we needed support we received it quickly and with good result.”
    Ole Karlsen
    Ole Karlsen
    Product Owner, KPN
    Jason Halls
    “PRD Technologies came highly recommended to Talk Telecom by a trusted partner. We selected...
    Read More
    Jason Halls
    Managing Director, Talk Telecom
    “PRD Technologies came highly recommended to Talk Telecom by a trusted partner. We selected PRD and their Intelligent Billing solution over one of their keycompetitors thanks to their flexible approach, can-do attitude, and innovative problem-solving skills. They more than meet our need for an integrated bureaubilling solution that can accommodate multiple telecoms vendors and carriers in a streamlined and cost-effective way. We’ve stayed loyal to them over the years as we’ve grown and will continue to do so, due to their exceptional customer support and commercial viability.”
    Jason Halls
    Jason Halls
    Managing Director, Talk Telecom
    Marcus Hurley
    “We have used PRD for our billing system for many years and they never fail...
    Read More
    Marcus Hurley
    Director, IAP UK
    “We have used PRD for our billing system for many years and they never fail to provide us with both a product that meets our needs and also excellent customerservice. Whether we require technical assistance, day to day admin assistance or strategic advice regarding systems integration the result is always the same –speedy resolution of the problem.”
    Marcus Hurley
    Marcus Hurley
    Director, IAP UK
    Gemma Wild
    “The quality of product and service I have experienced from start to finish with PRD...
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    Gemma Wild
    Administrator, Network Connect Ltd
    “The quality of product and service I have experienced from start to finish with PRD Technologies is second to none. It’s refreshing to work with proactive people.The PRD team has done a fantastic job managing the onboarding; the transition has been very smooth. Their rapid response, knowledge, skill set, and advice hasbeen instrumental to our success. The PRD team is a joy to work with – thank you very much.”
    Gemma Wild
    Gemma Wild
    Administrator, Network Connect Ltd
    Marvin Tiu
    “I recently had the pleasure of working with PRD Technologies and I must say,...
    Read More
    Marvin Tiu
    Technical Sales Executive, Elisha Telecom
    “I recently had the pleasure of working with PRD Technologies and I must say, I was thoroughly impressed with their exceptional service. From the moment Ireached out to them, they were prompt, professional, and courteous. They listened to my needs and provided me with a tailored solution that exceeded myexpectations. Their team was knowledgeable, friendly, and always available to answer any questions I had. I was particularly impressed with their attention to detailand their willingness to go above and beyond to ensure my satisfaction. I highly recommend PRD Technologies to anyone looking for top-notch service and support.”
    Marvin Tiu
    Marvin Tiu
    Technical Sales Executive, Elisha Telecom
    Karen Patterson
    “Always so friendly and helpful whenever we needed help or advice. An excellent company...
    Read More
    Karen Patterson
    Manager, Orbiss Ltd
    “Always so friendly and helpful whenever we needed help or advice. An excellent company to deal with.”
    Karen Patterson
    Karen Patterson
    Manager, Orbiss Ltd
    Chris Sharpe
    “I have used your service for approx. 8 years and have to say from...
    Read More
    Chris Sharpe
    Director of the Ship!, TICC Solutions Ltd
    “I have used your service for approx. 8 years and have to say from the initial contact with your company to the moment I write this paragraph, your product andmore importantly the staff you employ are amazing. The members of your team I still deal with 8 years on and are very quick to answer my queries. Which is alwayssomething that I forget how to do or doing wrong. Keep up to good work”
    Chris Sharpe
    Chris Sharpe
    Director of the Ship!, TICC Solutions Ltd
    Linda Butler
    “I find the system easy to use, and you always respond very quickly to...
    Read More
    Linda Butler
    IT Scheduler, Fidget Ltd
    “I find the system easy to use, and you always respond very quickly to any issues/requests raised.”
    Linda Butler
    Linda Butler
    IT Scheduler, Fidget Ltd

    Some of our Partners

    Solutions for all of your billing challenges

    Upgrade to a compliant, independent billing platform today!

    Awards

    Winner of Software Vendor of the Year CRN Channel Awards 2022, 2023 & 2024

    Winner of Billing Platform Vendor 2023 & 2024 Services to the Channel Award 2023 – Comms Business Awards

    Winner of Software Product of the Year Print IT Awards 2024

    Winner of Software Product of the Year Technology Reseller Awards 2022

    About Us

    Intelligent Billing is the multi-award winning range of software from PRD Technologies Ltd, delivering innovative billing solutions.

    Business Info

    Belvedere House, Basing View, Basingstoke RG21 4HG

    01256 806 832

    [email protected]

    Intelligent Billing

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