PRD Technologies is thrilled to announce we’ve once again been named CRN’s Software Vendor of the Year 2024. This is our third successive win in this prestigious category, recognising the hard work, commitment to innovation and passion of our team. It also demonstrates the strength of our flagship platform that provides software for billing – Intelligent Billing – and the work it does in supporting the growth and success of our channel partners.
“This is a real honour for the entire team at PRD. Our goal has always been to simplify the complex billing processes for the industry, making their lives easier, their billing more efficient and their invoicing more accurate. For us, the successive honours from CRN reflect the positive impact our billing platform has had on our partners’ business and the trust they place in us to help them overcome their billing challenges.”
Simon Adams, Managing Director, PRD Technologies.
Software for billing – the PRD Technologies difference
Our Intelligent Billing platform was developed to address the need in the billing industry for a less complex, more accurate way for channel businesses to bill. Over the years we’ve kept that mission at our core, but we’ve continually evolved our capabilities to meet the changing needs of our partners and seek new ways to make software for billing more streamlined and efficient.
This was the basis for our entry for this year’s CRN Awards. Our billing platform has always been more than just a tool for automation; it’s a way to help our partners succeed.
These are some of the innovations that helped us win this award:
- Microsoft NCE billing: We introduced an API that automates data collection from Microsoft Marketplace into ConnectWise, making billing faster, more accurate, and helping partners navigate Microsoft’s complex licensing system.
- Enhanced API connectivity: We expanded our API capabilities to enable smooth, seamless integrations with third-party systems, allowing for more efficient workflows and better data management.
- Security improvements: We strengthened our IT security to achieve ISO 27001 certification. We were also the first in the industry to migrate our entire infrastructure to Azure, ensuring that our platform is not only scalable but also secure.
- Adobe subscription processing: We became the first to introduce automated processing for Adobe subscriptions, simplifying billing for partners and reducing errors and manual work.
These innovations showcase how we’ve supported our partners across industries, developed sometimes highly customised solutions, and really helped make their business more effective, more accurate and more successful.
An approach to billing software that is future focused
A key part of evolving our billing software is listening to our partners and developing new features that are specific to their challenges. One of those projects that helped us win the CRN award is an application we’re developing for value-added resellers (VARs). It’s in beta at the moment and has been designed to simplify the integration of data sources and third-party software into the billing process, removing the reliance on manual spreadsheets and reducing billing errors.
Once launched, the application will deliver significant cost savings to VARs and boost their operational efficiency by enabling them to easily manage their customer data through a dedicated portal.
Transforming billing software for print service providers
The CRN award also included a project we delivered for PAE Business, a managed print provider. PAE had been struggling with time-consuming manual processes during billing which often led to errors. We automated their billing with our billing platform, streamlined their invoicing process and saved them five days per month.
The results speak for themselves:
- Automated data collection and billing for consumable print IT data
- Multi-region billing that supports various currencies, languages, and tax rules
- Reduced debtor days and improved cash flow
“PRD Technologies helped us regain valuable time and dramatically improved our billing process.”
Phil Madders, Director, PAE Business
A partner for streamlined billing
Another project that made us stand out in the CRN category was the work we completed for Chillblast, a £120 million turnover cloud service provider. Their billing solution was not fit for purpose and they experienced a number of issues with it, hence the move to Intelligent Billing. Within just three months, we automated their billing process, integrated it with third-party accounting systems, and addressed the complexities of Microsoft’s NCE pricing.
Our solution transformed their billing, making it more accurate and eliminating human error, all while improving service to their customers and partners. Chillblast is now able to streamline their operations and focus on growth, not billing issues.
“We are very impressed by the PRD team. They developed and delivered the best possible solution for us, automating our billing and transforming our service to customers and partners.”
Kyle Mansell, Head of IT, Chillblast
On an awards roll – Comms Business Award: Billing Platform Vendor 2024
This latest award win from CRN follows another great achievement – being named Billing Platform Vendor 2024 in the Comms Business Awards. In much the same way, this award demonstrates our commitment to innovation and supporting our partners, and reaffirms our mission to providing robust, scalable billing solutions that enable our partners to tackle complex billing challenges while growing their businesses.
Throughout 2023, we helped key clients like Network Connect, PAE Business, and Talk Telecom streamline their billing operations and gain a competitive edge. From automating data collection to handling multi-currency billing and reducing manual errors, our platform delivered measurable results.
Looking ahead – continuous improvement drive for invoice and billing software
While winning these prestigious industry awards is an incredible honour, it also fuels our impetus to push forward and continue innovating our billing platform. PRD Technologies has never been a company to rest on its laurels; we will continue to seek improvements, develop new features and ensure the billing process remains as efficient, effective and streamlined as possible so that our partners can focus on their own success. Whether that is through further automation, enhanced integrations or proactively tackling industry challenges, we’ve got our eye on the horizon!
For more information on how our billing software can help transform your business, get in touch with us today.
